Sales Policy for Grabsaliz
Effective Date: December 05, 2024

Welcome to Grabsaliz, your trusted source for premium holiday and festive items. This Sales Policy outlines the terms and conditions that govern your purchases on our website. By shopping with us, you agree to comply with these terms. Please review this policy carefully before making a purchase.

Product Availability

All products on Grabsaliz are subject to availability. While we strive to keep our inventory up-to-date, there may be rare instances where an item becomes unavailable after purchase. In such cases:

  • You will be notified promptly, and we will offer an alternative item, backorder option, or a full refund.

Pricing

  • Currency: All prices are displayed in USD.
  • Price Changes: Prices are subject to change without prior notice. However, confirmed orders will not be affected by price changes.
  • Taxes and Fees: Prices include applicable taxes unless specified otherwise. Shipping costs are calculated during checkout based on destination and order weight.

Payment

  • Accepted Payment Methods:
    • Major credit/debit cards (Visa, Mastercard, American Express)
    • PayPal and other secure online payment platforms
    • Gift cards and promotional codes when applicable
  • Secure Transactions: Payments are processed via encrypted payment gateways to ensure your financial data is safe.

Shipping and Delivery

  • Shipping Coverage: We currently ship to addresses within the United States only.
  • Processing Time: Orders are processed within 1-2 business days. During peak seasons, processing times may be slightly extended.
  • Delivery Time:
    • Standard Shipping: 3-7 business days
    • Expedited Shipping: 1-3 business days
  • Tracking Information: Once shipped, customers will receive an email with tracking details to monitor the delivery status.
  • Shipping Costs: Calculated based on the weight, size, and shipping method selected during checkout.

Returns and Refunds

For details on our return and refund process, please refer to our Refund and Return Policy. Key highlights:

  • Products can be returned within 30 days of delivery if unused and in original condition.
  • Refunds are issued to the original payment method within 5-7 business days of receiving the returned item.
  • Customized or personalized items are not eligible for returns unless defective.

Order Cancellation

  • Customer-Initiated Cancellations: Orders may be canceled within 24 hours of placement, provided they have not yet been processed. Contact our customer service team at info@grabsaliz.com or call (713) 529-3511 to request cancellation.
  • Logsaliz-Initiated Cancellations: We reserve the right to cancel orders due to payment issues, unavailability of stock, or suspected fraudulent activity. Customers will be notified immediately in such cases.

Warranty

  • Warranty Coverage: Some items may include a manufacturer’s warranty. Warranty details are specified in the product descriptions when applicable.
  • Warranty Claims: Customers must provide proof of purchase and detailed information about the issue to initiate a warranty claim.

Promotions and Discounts

  • Promotional Offers: Discounts and promotions are valid only during the specified period. Offers cannot be combined unless explicitly stated.
  • Gift Cards: Gift cards purchased from Grabsaliz are non-refundable and must be redeemed within their validity period.

Customer Support

We are here to assist you Monday through Friday, 9 AM to 5 PM CST. For inquiries or support:

Privacy and Security

We value your privacy and ensure the security of your personal information. For details, please review our Privacy Policy.

Policy Updates

Grabsaliz reserves the right to update this Sales Policy at any time. Changes will take effect immediately upon posting on this page, with the updated effective date noted. We encourage you to review this policy periodically to stay informed.

Contact Us

For questions about this Sales Policy or your purchase, please contact us:

  • Phone: (713) 529-3511
  • Email: info@grabsaliz.com
  • Address: 3209 Avalon Pl, Houston, Texas, 77019

Thank you for choosing Grabsaliz for your holiday and festive needs. We are committed to providing exceptional products and service to ensure your celebrations are unforgettable!